1. Application process:
   1. An application is given to anyone who asks.
   2. Applications are reviewed in the order received.
   3. If you need assistance in the application process, please advise the agent.
   4. You may attach a letter to the application to provide more complete information or explanations of differences from the application requirements. This includes after a denial. You have the right to submit additional information.
   5. If you do not meet the screening criteria, that may be grounds to deny the application or require an additional deposit or cosigner.
   6. It may take up to three days to verify information on the application.
   7. The owner and the agent determine whether the applicant qualifies.
2. Nondiscrimination policy:
   1. We follow Fair Housing Laws.
   2. We do not discriminate based on any protected classes, including race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, familial status, source of income, or any other protected classes described in federal, state, or local law.
3. Criteria:
   1. Information must be complete, accurate, verifiable, and legible.
   2. An applicant screening fee for each per person, 18 years old or older, who will live in the unit shall be paid with the submission of the application. The application will not be processed without the fee. The fee may be paid in money order, cashier’s check, or cash. No personal checks. If the application is done online, payment by credit card is accepted.
      1. The fee is refundable if a prior application is accepted or the prospect withdraws the application before processing.
      2. The fee is not refundable if the application is screened.
   3. Two pieces of identification, one with a photo, must be provided.
   4. The agent obtains credit reports to verify financial information. Information. Information regarding late payments, collections, judgments, total debt and bankruptcies may result in denial. Payments owed from the moratorium period (April 1, 2020 to January 28, 2022) will not be considered.
   5. The agent obtains reports on civil and criminal records to verify information. Usually, only information from the last 5 years is considered. All convictions will be evaluated and any individual whose occupancy could constitute a direct threat to the health or safety of other individuals or could result in physical damage to the premises will be denied. This will reviewed on a case-by-case basis.
   6. Total income must be two (2) times the amount of the rent and three (3) times if you have high debt. It shall be the applicant’s obligation to provide:
      1. If self-employed, copies of your last tax return or bank statements to verify income.
      2. If employed, copies of your last two pay stubs, if needed by agent.
      3. If other income is included, copies of assistance checks, retirement reports, etc. which prove source, amount, frequency, and duration of income.
   7. Rental or home ownership history for current and past addresses. A five-year history of addresses is requested.
   8. Demeanor and behavior of applicants and those with the applicants during the application process will be considered. The landlord will require meeting all those who will occupy the unit, including animals.
4. The applicant should consider the following limitations:
   1. Occupancy may not exceed two persons per bedroom.
   2. The rental unit may be non-smoking.
   3. Vehicle parking may be limited and generally only to working vehicles.
   4. Animals are only permitted after proper verification, paperwork and deposits are completed. Dogs must be licensed by the county.
   5. Owner may require renter’s liability insurance.
   6. If accepted, applicant has to provide the reservation deposit or total costs to move in with twenty four hours of offer.

You will receive written notice if you are denied and the consumer credit reporting agency name, address, and phone number will be provided if you are denied based on the credit report. You may obtain a copy of the report and correct any inaccurate information.
Applications with fees may be given to the agent or delivered or sent to the above address. A drop box, open 24 hours, is also available at that address.

The following fees or charges may be implemented during or after the tenancy:

1. Late fee: $5 per day or a one-time flat fee of between $50-100 after the 4th day of the month.
2. Return check fee: 
   1. $35 plus bank charges.
   2. Personal checks will not be accepted after such occurrence.
3. Violations of policy or rental agreement: after initial warning, fines of $50 for second and $50 plus 5% of the rent subsequent violations.
4. Unauthorized animal on premises capable of causing damage: $250 every 48 hours after initial warning.
5. Smoking on the premises:  $250 per day after initial warning.
6. Failure to begin or maintain utility services: actual damages
7. Rekey charge:  cost plus actual damages
8. Smoke or Carbon Monoxide detector tampering:  $250 per incident.
9. Tenant caused repairs and maintenance: cost charged by service provider and cost of materials.
10. Having guests without prior permission could result in the implementation of a daily guest charge.
11. Lock out charge:  $25.
12. Notice charge:  Actual costs.
13. If required, tenant to maintain renter’s liability insurance during entire stay of at least $100,000 with the insurance carrier of their choice.
14. If account goes to collections, owner has a right to collect costs for that service.
15. Any interest earned on the security deposits or other funds will be retained by the owner or agent.
16. Excessive water use will be charged to the tenant.
17. Tenants will be charged for carpet cleaning if new or professionally cleaned before entry.  Heavily soiled carpets will result in extra charges.
18. If the tenant fails to rent for the lease period in a long term lease of more than one month, the landlord may charge 1.5 times the amount rent as a lease br eak fee or actual damages, whichever are more.
19. Actual damages: tenant may be charged for the costs of serving notices.

Tenants are responsible for setting up their utility services.  Here are the telephone numbers for these services:

 

Electric

• Pacific Power - (888) 221-7070
• Portland General Electric - (503) 399-7717
• Salem Electric - (503) 362-3601

 

Gas

• Northwest Natural - (503) 585-6611

 

Water and Sewer

• City of Salem - (503) 588-6099
• East Salem Residents Only
• Water - East Salem Water District - (503) 364-1620
• Sewer - City of Salem - (503) 588-6099
• City of Keizer (water and sewer) - (503) 390-3700
• City of Dallas - (503) 623-2338
• City of Silverton - (503) 873-8679

 

Trash and Recycling

• Allied Waste - (503) 363-8890
• D&O Garbage - (503) 363-7923
• Loren’s Sanitation - (503) 393-2262
• Pacific Sanitation - (503) 393-1031
• Suburban Garbage - (503) 362-4949
• Valley Recycling & Disposal - (503) 585-4300